FAQ

Frequently asked questions

How long will it take to receive my order?


How long will it take for my order to ge there? -All cable railing infill kits are in stock and will be shiped within 2 business days. -Items such as posts, intermediate pickets, and handrails will take no longer than 2 weeks to ship. Please check the "Status" section on each product to see an estimated lead time.




Should I use 3/16" or 1/8" cable for my project? What's the difference?


We typically recommend 3/16" diameter because it is much easier to work with than 1/8" cable. In addition, it will not stretch out as much over time as the 1/8" cable will, especially on longer runs (30ft+)




Where are your items shipping from?


Everything ships from our warehouse in Morrisdale, PA.




If your infill compatible with other posts on the market?


Our infill kits for wood posts are compatible with any 4x4" wood posts, whether its IPE or pine. Our metal infill kits are NOT compatible with any posts except for ours. The threaded ends of the fittings in our system requires special holes to be drilled and tapped to accept said fittings.




I'm new to cable railing and I have no idea what im doing. Can you help?


Of course! The best place to start is our How to Order page. This will give you a step by step breakdown of what you need to know before you start the process.





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